Troubleshooting a page redirect in Kartra
Troubleshooting a page redirect in Kartra
Let's face it, redirects are like the secret agents of the website world. They're sneaky, they're subtle, and when they're working correctly, they are amazing and your clients hardly even notice them. But when something goes awry, oh boy, do they make a scene. So, you've got some page redirect issues in Kartra and you're not sure what's causing the problem? Don't worry, we've got you covered.
THE MOST COMMON Countdown Timers: Check all the countdown timers on the misbehaving page, and ensure the countdown has not passed, if it has and there is a redirect this is the cause of the problem. Be sure to check hidden sections and mobile and tablet view. My golden rule of countdown timers is to only add the redirect to the highest placed countdown.
Redirects on the page: Kartra pages can have redirects set to all or some users. If you are experiencing a page redirect in error be sure to check here.
Incorrect Redirect URL: This one's a classic. Double and triple check that the URL you've entered is correct, and make sure it includes the "http://" or "https://" prefix. It's easy to overlook the small details, but trust us, they make a big difference.
Broken Links: Oh, the dreaded broken link. It's like hitting a dead end on a road trip. To find out if this is the root of your redirect issues, use a tool like "Dead Link Checker" to scan your website for any broken links that could be causing the problem.
Caching Issues: Sometimes, it's not what's wrong with your website, it's what's stuck in your browser's cache. Clear your cache and cookies to see if this fixes the problem.
DNS Issues: This one's a bit more technical, but it's worth checking out. DNS issues can be caused by problems with your domain name or hosting provider. Use a tool like "DNS Checker" to test your domain name's DNS configuration and see if that's the issue.
Incorrect Redirect Type: Kartra offers different types of redirects, such as 301 redirects, 302 redirects and javascript redirects. Make sure you're using the correct type of redirect for your specific scenario.
Conflicting Redirects: This one's like trying to take two roads at the same time. It's not going to end well. Go through your website's redirects and remove any that are conflicting with each other.
By following these steps, you'll be able to troubleshoot and resolve any page redirect issues you're experiencing in Kartra like a pro. And if you still have problems, don't hesitate to reach out to the Kartra support team for further assistance.